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General

1. How do I join the Update Service?
2. How do I retrieve my Update Service ID?
3. How do I log into the Update Service?
4. How many DBS certificates can I add to my Update Service account?
5. See more

Payment

1. How can I pay for my Update Service subscription?
2. Can I have a receipt for Update Service?

Status check - Applicants

1. Can I stop an organisation checking the status of my DBS certificate?
2. What does the Update Status mean in my account?
3. What information will the organisation see when they carry out a status check?
4. How do I let an organisation carry out a status check on my DBS certificate?
5. See more

Status check - Organisation

1. Can I carry out multiple status checks at the same time?
2. Who can carry out a status check?
3. How does my employer/organisation do a status check of my Update Service?
4. What is likely to cause a change to someone's status, so their DBS certificate is no longer current?