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Basic Digital Service - Eligibility

1. Can I apply for a basic DBS check if I don't live in England or Wales?
2. Can I use an expired passport?

Basic Digital Service - GOV.UK One Login

1. I'm having problems with the QR code in the app journey, what should I do?
2. I need help with my GOV.UK One Login account, who should I contact?
3. Do I need to create or sign in to a GOV.UK One Login?
4. Is my GOV.UK One Login the same as my Government Gateway account?

Basic Digital Service - Pay Later

1. I haven't received my payment link for a basic DBS check.

Basic Digital Service - Payment

1. Can someone else pay for my basic DBS check?
2. How can somebody else pay for my basic DBS Check?
3. I've tried to pay online for my basic DBS check, but it says there is a problem with the system.
4. I've tried to pay online for my basic DBS check but it says there is a problem with my card. What should I do?
5. See more

Basic Digital Service - Post Office

1. I haven't received the email containing the link to the Post Office letter. Can I get a copy?
2. Can I get my ID checked at any Post Office?
3. What documents will I need to take to the Post Office?
4. What if I fail the Post Office identity check?
5. See more

Basic Digital Service - Submission

1. Do I need to provide all the addresses I have lived at?
2. Can I save my application and return to it later?
3. I only have one name on my identity documents but the application asks me for both a first name and last name. What should I do?
4. I spent a year travelling in the past 5 years do I need to provide all my addresses when travelling?

DBS Online Account - Consent

1. Types of consent
2. Consent
3. Manage consent
4. Standalone consent
5. See more

DBS Online Account - General

1. How do I log into my DBS online account?
2. Create an individual account
3. Create an organisation account
4. Manage my online account
5. See more