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Basic Digital Service - Eligibility

1. Can I apply for a basic DBS check if I don't live in England or Wales?
2. Can I use an expired passport?

Basic Digital Service - GOV.UK One Login

1. Do I need to create or sign in to a GOV.UK One Login?
2. I'm having problems with the QR code in the app journey, what should I do?
3. I need help with my GOV.UK One Login account, who should I contact?
4. Is my GOV.UK One Login the same as my Government Gateway account?

Basic Digital Service - Pay Later

1. I haven't received my payment link for a basic DBS check.

Basic Digital Service - Payment

1. How do I pay for a basic DBS check?
2. How long does somebody else have to pay for my basic DBS check?
3. How will the payment appear on my bank statement?
4. Can someone else pay for my basic DBS check?
5. See more

Basic Digital Service - Post Office

1. I haven't received the email containing the link to the Post Office letter. Can I get a copy?
2. I went to the Post Office without my Post Office customer letter, can I still prove my identity at the Post Office?
3. Can I get my ID checked at any Post Office?
4. What documents will I need to take to the Post Office?
5. See more

Basic Digital Service - Submission

1. I only have one name on my identity documents but the application asks me for both a first name and last name. What should I do?
2. Do I need to provide all the addresses I have lived at?
3. Can I save my application and return to it later?
4. I spent a year travelling in the past 5 years do I need to provide all my addresses when travelling?

DBS Online Account - Consent

1. Types of consent
2. Consent
3. Manage consent
4. Standalone consent
5. See more

DBS Online Account - General

1. How do I log into my DBS online account?
2. Create an individual account
3. Create an organisation account
4. Manage my online account
5. See more