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Disclosure application queries

1. How do I apply for a DBS check?
2. My application is currently at Stage 4 on the online tracking service. How long will it take?
3. Is it compulsory to apply for a DBS check?
4. How do I withdraw an application I submitted?
5. See more

General Enquiries

1. What is my certificate expiry date?
2. Who will the DBS certificate be sent to?
3. Can I upgrade basic DBS check to a standard/enhanced DBS check?
4. What is an Enhanced DBS check?
5. See more

Timescales and costs

1. How much does a DBS Check cost?
2. How long does it take to obtain a DBS check?
3. How much is an Enhanced DBS check?
4. How much is a Standard DBS check?
5. See more

ID Verification

1. Can I use any of the routes to verify the identity of the applicant?
2. Why do I have to provide my fingerprints?
3. I live outside the UK and have been asked to apply for a DBS check. What non-UK identity documents will you accept?
4. What happens to the fingerprints following the appointment?
5. See more

Offences, convictions and warnings

1. What is a spent conviction/caution?
2. Can you explain under what circumstances would overseas criminal records be held on the Police National Computer and revealed on a DBS certificate?
3. What is Nacro / Unlock?
4. What is an unspent conviction?
5. See more

Disputes

1. How long will my dispute take to complete?
2. Why has my application been withdrawn?
3. Why have you printed information on my certificate when the police stated that nothing would show on a certificate?
4. If my dispute is not upheld, will I have to pay for a new certificate?
5. See more

DBS Adult First

1. Can I start work with an DBS Adult First check before my DBS check is complete?
2. How long will a DBS Adult First check take?
3. What is a DBS Adult First check?
4. How much does a DBS Adult First check cost?